Privacy Policy

TommyMeow — Your Idea, Your Style Last updated: May 20, 2026

Introduction

Welcome to TommyMeow. We operate the website www.tommymeow.com and provide AI-powered custom apparel design and print-on-demand services (collectively, the "Service").

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have in relation to it.

By using our Service, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Your name, email address, username, and password when you register.
Profile Information: Any additional details you choose to add to your profile (e.g., display name, avatar).
Order & Shipping Information: Your shipping address, billing address, phone number, and order details when you place an order.
Payment Information: Payment card details or payment method credentials. Note: We do not store full card details — payments are processed securely by our third-party payment processor, Stripe. Please refer to Stripe's Privacy Policy for more information.
AI Prompts & Designs: The text prompts you submit to our AI design generator, any images you upload, and the AI-generated designs you create or save.
Communications: Messages you send to our support team, feedback, reviews, or any other communications.

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain technical information:

Usage Data: Pages visited, features used, time spent on the Service, clicks, and navigation paths.
Device & Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
Log Data: Server logs including access times, error reports, and referring URLs.
Cookies & Tracking Technologies: See Section 7 (Cookies) for details.

2.3 Information from Third Parties

Social Login Providers: If you sign in using Google, Facebook, or another OAuth provider, we receive your name, email address, and profile picture from that provider.
Analytics Partners: Aggregated and anonymized usage data from analytics services.

3. How We Use Your Information

We use the information we collect for the following purposes:

| Purpose | Legal Basis | |---|---| | To create and manage your account | Contract performance | | To process and fulfill your orders | Contract performance | | To send order confirmations, shipping updates, and receipts | Contract performance | | To operate and improve the AI design generator | Legitimate interest | | To detect fraud and ensure platform security | Legitimate interest / Legal obligation | | To send promotional emails (with your consent) | Consent | | To respond to your support requests | Legitimate interest | | To comply with legal obligations | Legal obligation | | To conduct analytics and improve user experience | Legitimate interest |

We will never sell your personal data to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We work with trusted third-party vendors who assist us in operating the Service:

Stripe — payment processing
Print-on-demand fulfillment partners — manufacturing and shipping your orders
Cloud hosting providers — secure data storage and infrastructure
AI/image generation providers — powering our design generator (e.g., OpenAI, Anthropic APIs)
Email service providers — transactional and marketing emails
Analytics providers — understanding how users interact with the Service

These providers only receive the data necessary to perform their functions and are contractually required to protect your data.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring of TommyMeow, your data may be transferred to the relevant party. We will notify you before your personal data becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:

Account data is retained until you delete your account.
Order data is retained for a minimum of 7 years to comply with legal and tax obligations.
AI prompts and generated designs are retained as long as your account is active. You may delete individual designs at any time.
Support communications are retained for up to 3 years.

After the applicable retention period, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of Access — Request a copy of the personal data we hold about you.
Right to Rectification — Request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") — Request deletion of your personal data, subject to legal retention obligations.
Right to Restriction — Request that we limit how we process your data in certain circumstances.
Right to Data Portability — Receive your data in a structured, machine-readable format.
Right to Object — Object to our processing of your data for legitimate interest or direct marketing purposes.
Right to Withdraw Consent — Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please email us at privacy@tommymeow.com. We will respond within 30 days. You may also be entitled to lodge a complaint with your local data protection authority.

7. Cookies

We use the following types of cookies:

| Cookie Type | Purpose | Can Be Disabled | |---|---|---| | Essential / Functional | Authentication, session management, shopping cart | No (required for Service to function) | | Analytics | Understanding how users navigate the site (e.g., Google Analytics) | Yes | | Marketing | Personalised advertising and retargeting | Yes |

You can manage or disable non-essential cookies through your browser settings or via our cookie consent banner. Note that disabling cookies may affect the functionality of certain features.

8. Children's Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with their personal data, please contact us at privacy@tommymeow.com and we will promptly delete the information.

9. International Data Transfers

TommyMeow operates globally and may transfer your data to countries outside your own, including countries that may have different data protection laws. Where we transfer data internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses approved by the European Commission).

10. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

HTTPS/TLS encryption for all data in transit
Encrypted storage for sensitive data at rest
Access controls and least-privilege principles for our staff
Regular security reviews

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you by email or via a prominent notice on the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

TommyMeow Email:Contact@tommymeow.com Website: www.tommymeow.com